1. Who We Are

Bling On Art operates as part of the wider creative ecosystem associated with Bling On®, including handmade jewellery, décor, creative education and related artistic offerings.

2. Information We Collect

Depending on how you interact with our Website, we may collect the following information.

A. Information You Provide Directly

When you create an account, place an order, contact us or request a custom artwork, we may collect:

• Full name
• Email address
• Mobile or telephone number
• Billing address
• Shipping address
• City, state and PIN code
• Order details
• Custom artwork requirements
• Personalization instructions
• Images or reference material you voluntarily upload
• Messages or enquiries sent to us
• Product reviews and feedback

For custom artwork, you should only provide photographs, artwork or other material that you have the right or permission to share with us.

3. Payment Information

Payments may be processed through third-party payment gateways.

Bling On Art does not intentionally store your complete debit-card, credit-card, CVV, UPI PIN, net-banking password or other confidential payment credentials on our own servers.

Payment information may be processed directly by the relevant payment service provider according to its own privacy policy and security practices.

We may receive limited transaction information such as:

• Payment status
• Transaction reference
• Payment method
• Order amount
• Refund status

4. Information Collected Automatically

When you visit Bling On Art, certain technical information may automatically be collected, including:

• IP address
• Browser type
• Device type
• Operating system
• Screen and device information
• Pages visited
• Products viewed
• Referring website
• Approximate geographic information
• Date and time of visits
• Website interaction information

5. Cookies

Bling On Art may use cookies and similar technologies to improve Website functionality and user experience.

Cookies may help us:

• Keep products in your shopping cart
• Maintain login sessions
• Remember preferences
• Understand Website usage
• Improve Website performance
• Measure marketing campaigns
• Provide relevant content
• Detect security problems
• Understand which products and pages are popular

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some Website functionality.

6. How We Use Your Information

Order Processing

• Process and confirm orders
• Arrange shipping and delivery
• Provide order updates
• Process cancellations, returns or refunds where applicable

Customer Support

• Respond to enquiries
• Resolve order-related problems
• Provide product information
• Assist with custom artwork requests

Custom Artwork

If you request personalized or custom artwork, information and reference material you provide may be used to:

• Understand your creative requirements
• Design or produce the requested artwork
• Communicate about revisions
• Complete your order
• Deliver the finished artwork

Website Improvement

• Improve navigation
• Improve product presentation
• Improve page performance
• Understand customer interests
• Develop new collections
• Improve our services

Security & Fraud Prevention

• Detect suspicious activity
• Prevent fraud
• Protect customer accounts
• Protect our Website and systems
• Investigate misuse
• Enforce our Terms & Conditions

7. Marketing Communications

If you have provided appropriate consent or otherwise permitted marketing communications under applicable law, we may contact you regarding:

• New artwork
• New collections
• Special offers
• Custom artwork services
• Product launches
• Creative content
• Blog articles
• Events or promotions

You may opt out of promotional communications at any time by using the unsubscribe option where available or by contacting us.

Transactional communications such as order confirmations, shipping notifications, payment notifications and important account or security messages may still be sent when necessary.

8. Custom Artwork & Customer-Provided Images

Bling On Art may offer custom paintings, personalized artwork and made-to-order creations.

If you submit a photograph, reference image, name, message or other material for a custom creation:

• You confirm that you have the right or permission to provide it.
• You authorize us to use it for fulfilling your requested order.
• We may retain relevant order information as reasonably necessary for customer service, accounting, legal and business purposes.
• We will not knowingly use private customer photographs for public marketing without an appropriate legal basis or permission.

If you want a submitted photograph or reference file deleted after completion of your order, you may contact us.

9. Sharing of Information

We do not sell your personal information as a standalone commercial product.

We may share necessary information with trusted service providers where required to operate our business.

Shipping & Logistics Partners

Information such as your name, address, PIN code, phone number and relevant order information may be shared with courier or delivery partners for fulfilling your order.

Payment Providers

Necessary transaction information may be processed through payment gateways.

Technology Providers

We may use third-party providers for:

• Website hosting
• Website security
• Analytics
• Email delivery
• Customer support
• Website performance
• Backup services
• Marketing technology

Legal & Government Authorities

We may disclose information where reasonably necessary to:

• Comply with applicable law
• Respond to lawful government requests
• Comply with court orders
• Investigate fraud
• Protect our legal rights
• Protect customers or the public

10. Third-Party Services

Our Website may contain links, integrations or services provided by third parties.

These may include:

• Payment gateways
• Shipping services
• Social media platforms
• Analytics services
• Embedded content
• Marketing platforms

Once you leave our Website or interact directly with a third-party service, that third party's privacy policy may apply.

11. Social Media

Bling On Art may maintain or link to social media profiles.

If you interact with us through platforms such as Instagram, Facebook, YouTube, Pinterest or X, your interaction may also be subject to the privacy policies and terms of those platforms.

We do not control how independent social media platforms collect or process information.

12. Product Reviews & User-Generated Content

If you submit reviews, product photographs, comments, testimonials, artwork photographs or social media content, you should avoid submitting confidential or sensitive personal information.

Where appropriate, customer-submitted content may be displayed on our Website or used in Bling On Art marketing, subject to applicable rights, permissions and our terms.

You should only submit content that you have the legal right to share.

13. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

Depending on the service involved, security measures may include:

• SSL/TLS encryption
• Secure authentication
• Access controls
• Security monitoring
• Software updates
• Server protections
• Backup procedures

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You should also protect your account credentials and avoid sharing passwords with others.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including where necessary for:

• Completing transactions
• Customer support
• Accounting
• Tax requirements
• Legal compliance
• Fraud prevention
• Dispute resolution
• Business records
• Website security

When information is no longer reasonably required, it may be deleted, anonymized or securely disposed of, subject to applicable legal and operational requirements.

15. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request updating of information
• Request deletion where legally applicable
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Raise a privacy-related grievance

Requests may be subject to reasonable verification to protect your account and personal information.

16. Account Deletion

If you have created an account on Bling On Art, you may request account deletion by contacting us.

Please note that deletion may not immediately remove information that we are legally required or reasonably permitted to retain, including information relating to:

• Completed transactions
• Tax and accounting records
• Legal claims
• Fraud prevention
• Disputes
• Security records

17. Children's Privacy

Bling On Art is not intentionally designed to collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the situation and take appropriate action.

18. International Visitors

Bling On Art is an India-based creative and e-commerce business.

Information may be processed or stored using service providers that operate infrastructure in different locations.

If you access our Website from outside India, you acknowledge that your information may be processed in accordance with applicable law and the arrangements of our service providers.

19. Links to Other Websites

Our Website may contain links to other websites.

Bling On Art is not responsible for the privacy practices, security or content of independent third-party websites.

We encourage you to read their privacy policies before providing personal information.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in our services
• New Website functionality
• Changes in technology
• Changes in legal requirements
• Changes in our privacy practices

The updated version will be published on this page with a revised “Last Updated” date.

We encourage you to periodically review this page.

21. Contact Us

22. Governing Law

This Privacy Policy shall be interpreted in accordance with applicable laws of India.

Nothing in this Privacy Policy is intended to remove, restrict or waive any mandatory privacy, consumer or other legal rights that cannot lawfully be excluded.